GSA MOBIS
The ATL GSA MOBIS (Management, Organizational, and Business Improvement Services) Schedule is a streamlined procurement vehicle available to Federal agencies and other organizations for obtaining services and products from pre-qualified vendors. GSA has completed the Federally mandated contracting requirements, competition, pricing, small business, and other contracting evaluations normally required prior to obtaining services.
ATL's MOBIS Services and Products
Under the MOBIS contract, ATL is ready to provide a full range of products and services to support Federal Government customers in the implementation of management, organizational, and business improvement efforts in their organizations. Our services are categorized according the following five Special Item Numbers (SINs):
- 874-1 Consulting Services
- 874-2 Facilitation Services
- 874-3 Survey Services
- 874-4 Training Services
- 874-5 Support Products
The ordering procedures and detailed information for all the SINs listed above are provided below.
Online access to contract ordering information, terms and conditions, and the option to create electronic delivery order is available through GSA Advantage, a menu-driven database system. The Internet address for GSA Advantage is http://www.gsaadvantage.gov For information regarding ATL's MOBIS GSA schedules, please contact R. Alice Hwang via email, , or phone, (301) 515-6785. Questions regarding ATL's GSA Federal Supply Schedule can be directed to our Contract Office.
SIN 874-1 Consultation Services
ATL provides expert advice, assistance, guidance, or counseling in support of our government clients’ management, organizational, and business improvement efforts. This may include studies, analyses, and reports documenting any proposed developmental, consultative, or implementation efforts. Examples include strategic, business, and action planning; systems alignment; cycle time; high performance work; leadership systems; performance measures and indicators; process and productivity improvement; organizational assessments, program audits, and evaluations.
About ATL's Consultation Services
ATL combines strong technical and functional expertise with the ability to build trust and confidence with the customer-- a skill essential to successfully providing integrated consulting services today. Our services are timely, based on common sense, and integrated with other ATL technical, management, and policy services.
ATL provides services in three distinct but related areas:
- Management, organization, and business improvement
- Communication and partnering
- Scientific, technological, and engineering
ATL understands that organization change and transition take time and commitment, and that the role of the consultant continually evolves. ATL's consulting services implement the client's re-engineering efforts; improve its productivity; assist in meeting its milestones; or respond to health impacts to the environment, workers, or the public. ATL performs up-front assessments and analyses that integrate sound management practices with sound scientific, engineering, and economic and policy analysis to maximize the management, organization, and business enhancement efforts. We document the process and support recommendations with roadmaps, paths forward, and implementation plans. This analysis and process definition is particularly important for determining precisely where clients are on the road to transformation, improvement, or enhancement.
Each client has its own stage of maturity and pace for change. Some are more advanced and efficient than others and require less comprehensive and intensive services. We follow our initial assessment activities with strategic, business, and action planning; workforce planning; function realignment; process re-engineering; leadership development; performance measurement; and process improvement. ATL staff evaluates the technical adequacy of response to internal program reviews and audits. ATL prepares and assists the client organization to enhance its internal capability and improve its technical soundness. Our process is consciously designed as a teaching approach so that, as ATL's tasks progress toward completion, the client gradually becomes more engaged and is well prepared to carry the work forward without us.
SIN 874-2 Facilitation Services
ATL provides facilitation and related decision-support services to agencies engaged in collaboration efforts; working groups; or integrated product, process, or self-directed teams. Agencies bringing together diverse teams and/or groups with common and divergent interests may require a neutral party to assist them in the use of problem solving techniques; defining and refining the agenda; convening and leading large and small group briefings and discussions; resolving disputes, disagreements, and divergent views; recording discussion content and focusing decision making; providing a draft for the permanent record; debriefing; and in overall planning.
About ATL's Facilitation Services
ATL uses structured, disciplined techniques in assisting our clients to plan strategically, identify and resolve problems, gain consensus, and develop implementation plans. ATL helps client's teams reach consensus in a timely manner. We build accountability into the process and help define roles of key staff. Our facilitation services support all aspects of change-- technical, cultural, and behavioral.
Our approach makes group decisionmaking easier by eliminating barriers to reach agreement. ATL helps create consensus, allowing everyone to participate in the decisionmaking process. Participants construct solutions most appropriate for meeting objectives. ATL facilitators unite groups of disparate participants, focus their discussion, and mobilize them to resolution and action.
ATL strives to help the client develop precise, performance-based objectives for each stage of a facilitation project. ATL often uses a methodology in which the development of measurable objectives serves as the framework upon which a workshop or training session is based. ATL assists in the development of consensus-based objectives. ATL monitors progress against the agreed-upon objectives and notifies the client if, at any point, changes need to be made to reorient the process to meet objectives.
ATL uses its understanding of clients' issues and constraints and organizational strengths to provide the required facilitation services. Our approach builds on, rather than reinvents, previous accomplishments by the clients and their stakeholders. ATL has experience in the need for feedback to stakeholders and involvement of decisionmakers in the process. ATL works with stakeholders throughout the process as part of a checks and balances initiative to ensure that each decisionmaking process maintains its course yet does not lose sight of minority concerns.
ATL has comprehensive experience in regional and national stakeholder involvement. ATL builds on clients' established stakeholder mechanisms, including advisory boards, strategic planning activities, environmental justice contacts, and State and local government coordination. The takes considerable up-front planning and research, drawing on existing data concerning issues that may have regional or national implications and fostering open communication with local stakeholder representatives. ATL ensures inclusiveness, providing for the input of any audiences that may not have been involved by these mechanisms. Thus, ATL makes efficient use of resources and respects stakeholders' time.
ATL provides guidance concerning the design of workshops and meetings, and the input needed for future phases. We institute a feedback/feed forward loop that includes continuing design liaison with stakeholders. ATL uses this in evaluating input according to the agreed-upon objectives. This communication loop continues foundation-building with stakeholder representatives throughout the project.
SIN 874-3 Survey Services
ATL provides expert consultation, assistance, and deliverables associated with all aspects of surveying within the context of MOBIS. ATL assists government clients with all phases of the survey process, including but not limited to planning survey design; sampling; survey development; pretest/pilot surveying; assessing reliability and validity; administering surveys using the various types of data collection methods as appropriate (e.g., computer-assisted surveying, focus groups, written questionnaires, in-person and telephone interviewing); database administration; and analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and representativeness of data; analysis of non-response; and briefings of results to include discussion of recommendations and follow-up actions. ATL provides assistance with action planning and implementation of recommendations as necessary.
About ATL's Survey Services
ATL staff knows how to bring a multi-disciplinary approach to bear early in the survey development process, to enhance efficiency later in data collection and analysis, and to strengthen the survey's ability to yield information that is optimally useful to the client. This multi-disciplinary approach means that the technical subject matter experts, statistician, and form designer/programmer are involved together early in the process of survey design.
ATL effectively crafts survey instruments to address research questions, employing focus group and other piloting techniques to test the efficacy of the instruments in obtaining the desired information from representative members of the survey target population. ATL also possesses the social science skills necessary to address cultural and language considerations, the statistical understanding to appreciate the impact of question design on later analysis, and the computer programming skills to produce survey instruments optimized for use in telephone interviewing, in-person interviewing, or paper questionnaires. ATL staff has experience in working with target populations and devising measures to optimize response rates to obtain credible, dependable results.
A key element in survey work is careful, efficient, and detailed data management. Skilled and experienced ATL staff members perform all facets of this work from the laborious data entry and meticulous cross-checking, to final review to ensure a report's accuracy.
ATL's Information Technology (IT) Division excels in database and internet applications as well as in design of computerized survey instruments. The IT Division is adept in designing systems that integrate data collection with project management functions. ATL also can offer interactive computer-based survey instruments if appropriate. We can provide these in format for posting to internet or intranet web pages. ATL's IT staff is also extremely proficient in addressing the important concerns with computer security and personal privacy.
SIN 874-4 Training Services
ATL provides customized and off-the-shelf training packages to fit government agencies' specific needs related to management, organizational and business improvement services, such as but not limited to customer service; team building; performance measurement; business process reeingineering; strategic planning; ISO 9000 and ISO 14000; statistical process control; quality management; benchmarking; process improvement; performance problem-solving; and change management. Customization of off-the-shelf training may include workbooks, training manuals, slides, videotapes, overhead transparencies, advanced presentation media, and state-of-the-art computer-based training.
About ATL's Training Services
Management improvement training works best when it is interactive and has minimum lecture and maximum hands-on participation, drawing on the real-life experience of participants. ATL applies these principles and incorporates "real world" cases and job-like participatory problem-solving approaches as instructional techniques in its training course design. Traditional instructor-to-student ratios do not apply in delivering and facilitating most workshops and courses relating to MOBIS initiatives. Therefore, ATL prefers to assign at least two facilitators/instructors to deliver courses and workshops.
ATL's staff includes subject matter experts and instructional designers who have designed, produced, and implemented numerous training programs for government clients. This experience provides clients with a "jump start" on responding to emerging training needs. ATL is fully capable of developing, from concept to delivery, any client's training initiative, using the Systematic Approach to Training (SAT) methodology to develop performance-based training that has direct value in participants' daily responsibilities. ATL has provided instructional designers, instructors, and facilitators for numerous client training and management initiatives. We are prepared to offer these services on short notice for rapid turnaround projects (workshops, strategic planning sessions, symposiums, etc.) or as part of long-term, comprehensive initiatives (client-tailored training courses, etc.). ATL also has the in-house ability to design and develop computer-based courses or distance learning tools.
The workshops and courses presented on the pricing list highlight our MOBIS-related content designed for the Federal workforce at large. The length and depth of each course and workshop can be either expanded or condensed to accommodate factors such as the participants' knowledge, skills, experience, and/or position level. Each workshop is priced to provide two instructors/facilitators; however, should clients desire only one, ATL will negotiate a discounted price. In addition to the training courses and workshops listed, ATL provides customized training courses tailored to a client's specific needs.
ATL provides off the shelf training customized to the client's needs related to technical capability enhancement and compliance, such as environmental laws, OSHA compliance, engineering principles, software application and electronic commerce training, radiation protection, and environmental monitoring.
SIN 874-5 Support Products
ATL support products are those items used in support of services offered in SINs 874-1, 2, 3, and 4. Two categories of support products may be ordered from this schedule: 1) off-the-shelf and 2) custom-designed off-the-shelf. ATL has designed and developed materials to assist our clients in the application of their newly acquired skills and knowledge. These include fact sheets, booklets, brochures, Web Pages, posters, workbooks, training manuals, slides, audio cassette tapes, videotapes, overhead transparencies, CD ROMs, advanced presentation media, state-of-the-art computer-based training, and assessment/survey instruments.
ATL's technical writers, training/communications specialists, and editors address a wide variety of issues with clear, comprehensible, technically accurate, and visually appealing documents and reports. ATL coordinates, researches, writes, edits, designs, and produces management and technical reports, annual and semi-annual publications, newsletters and bulletins, lessons learned series, stakeholder brochures and fact sheets, and other publications. ATL knows how to focus a message and communicate it in a straight-forward and simple manner. Our writers communicate technical information in clear and concise lay terms. ATL designs and produces media that creatively and effectively deliver the client's message within budget constraints.
